Privacy Policy

SocialAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media management platform.

2.1 Information You Provide • Account information (name, email, password) • Business information (company name, website URL, industry) • Social media account credentials (via OAuth) • Content you create or upload • Payment information (processed by secure third-party providers) 2.2 Automatically Collected Information • Usage data (features used, time spent, interactions) • Device information (browser type, operating system, IP address) • Cookies and similar tracking technologies 2.3 Third-Party Data • Social media analytics and performance metrics • Website content and metadata for AI analysis

We use collected information to: • Provide and maintain the Service • Generate AI-powered content tailored to your brand • Schedule and publish posts to your social media accounts • Analyse website content to understand your brand voice • Provide analytics and insights • Process payments and manage subscriptions • Detect and prevent fraud or abuse • Comply with legal obligations

We may share your information with: Service Providers — AI and machine learning services, cloud hosting providers, payment processors, analytics providers, and email service providers. Social Media Platforms — Content you choose to publish through SocialAI is posted to your connected social media accounts according to your scheduling preferences. Legal Requirements — We may disclose your information if required by law, court order, or to protect our rights, property, or safety.

We implement industry-standard security measures including: • Encryption in transit (TLS/SSL) and at rest • Secure authentication and password hashing • Regular security audits and updates • Access controls and monitoring No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymise your data within 30 days, except where we are required to retain it for legal or compliance purposes.

You have the right to: • Access your personal data • Correct inaccurate or incomplete data • Request deletion of your data • Export your data in a portable format • Opt out of marketing communications • Withdraw consent for data processing To exercise these rights, visit our Data & Account Deletion page or contact us through our Contact page.

We use cookies and similar technologies to maintain your session and preferences, understand how you use the Service, improve user experience, and provide personalised features. You can control cookies through your browser settings. Disabling cookies may limit some features of the Service.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

SocialAI is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us at: Email: privacy@socialai.app Support: support@socialai.app